ASSIGNMENT 2



Based on the organization(s) that you visited, what do you think are the risks associated with business and IS/IT change?



We have visited GH Office Depot to conduct an interview regarding with the risks associated with business and IS/IT change,the IT staff said that it has a big effect if there is a changed in IS/IT,most of their transactions used technology with that a sudden changed would affect their business.

Given the serious security risks to information technology (IT) assets, managing those risks effectively is an essential task for the University and its departments. The process is one that will benefit both the individual department and the University as a whole. Completing such a risk management process is extremely important in today’s advanced technological world. It is important that management understand what risks exist in their IT environment, and how those risks can be reduced or even eliminated.

Like fire insurance, ITS-RM is a form of protection that the University simply can not afford not to have. The University has business processes, research and instructional efforts, and legally protected data that depend on IT assets, which UVa cannot afford to lose or have exposed. Unfortunately, these IT assets are subject to an increasing number of threats, attacks and vulnerabilities, against which more protection is continually required. The ITS-RM program is an essential component in this overall effort.

Although the IT Security Risk Management (ITS-RM) program will likely be welcomed by departments that have already experienced loss of mission-critical IT resources, many will not fully appreciate the need for assessment and planning. Consequently, a University policy regarding participation is necessary.



Effects of Technology on Business

Businesses have been at the forefront of technology for ages. Whatever can speed production will draw in more business. As computers emerged in the 20th century, they promised a new age of information technology. But in order to reap the benefits, businesses needed to adapt and change their infrastructure [source: McKenney]. For example, American Airlines started using a computerized flight booking system, and Bank of America took on an automated check-processing system.
Obviously, now, most business is conducted over personal computers or communication devices. Computers offer companies a way to organize dense databases, personal schedules and various other forms of essential information

As information travels faster and faster and more reliably, barriers of distance disappear, and businesses are realizing how easy it is to outsource jobs overseas. Outsourcing refers to the practice of hiring employees who work outside the company or remotely -- and even halfway across the world. Companies can outsource duties such as computer programming and telephone customer service. They can even outsource fast-food restuarant service -- don't be surprised if you're putting in your hamburger order with a fast-food employee working in a different country entirely. Outsourcing is a controversial practice, and many believe that U.S. companies who take part are hurting the job market in their own country. Nonetheless, from a business perspective, it seems like the wisest route, saving companies between 30 and 70 percent [source: Otterman].

Another technology that's starting to revolutionize business is actually not very new -- it's just cheaper these days. Radio frequency identification (RFID) technology is infiltrating and changing business significantly in a few ways. Microchips that store information (such as a number equivalent of a barcode and even an up-to-date history of the chip's travels) can be attached to product, and this helps companies keep track of their inventory.

Some businesses have even begun to use RFID chip implants in humans to tighten security. An access control reader detects the chip's signal and permits the employee access to the door. But many people are concerned about privacy issues if this were to become widespread practice.


references:

http://www.itc.virginia.edu/security/riskmanagement/
http://communication.howstuffworks.com/technology-changed-business1.htm

Evidences Of Our Visit in Concentrix










Evidences Of Our Visit in Concentrix

ASSIGNMENT 1



Yesterday, my classmates and I decided to visit callbox and planned to have an interview but they were to busy to face us but they promised to send a mail that would answer the questions we wanted to ask, but unfortunately they did not comply with their promised. today, June 25,2009 We decided to conduct another interview to CONCENTRIX. We are very glad because they did not hesitate to accept us to conduct an interview with their company.


Company Profile:

Concentrix maximizes the long-term value of our clients' customers with solutions that support the entire customer lifecycle and provide a high return on investment. And, by delivering from our locations in Asia, Latin America, and the United States in 12 major languages, we give our clients the global reach essential for business success. Our results: satisfied clients, some with relationships of 12 years or more.

Putting customers first for relationships that last. Quality customer service, attention to detail, and an excellent return on investment. It's what our clients and their customers experience every day.
Delivering from 25 world-wide locations, in 12 languages, and supporting over 14 million interactions a year, we treat your customers with the utmost care. And that means longer-lasting, more valuable business relationships for everyone.


Best practices in IT/IS:

Constantly Evolving - their system is constantly evolving if their is a bug in their system they are willing to accept knowledge from their workers, they implement leveling in the maintenance of their system.

level 1 - The help desk, they are responsible for repairing, installing, trouble-shooting of their computers. they are also responsible for the user-configuration adding username,access, restrictions and the their site. They implements and supports PC applications such as word processors, spreadsheets, database management systems, e-mail and other desktop applications. Evaluates, installs and supports PCs and various printers, graphics and storage peripherals, and potentially trains new users. Can troubleshot hardware to the board level. Supports the help desk environment fielding desktop application questions

level2 - The Network Specialist, responsible for deeper aspect of trouble-shooting and they are the mentor of the level 1.

level3 - The Senior Network Specialist, responsible for configuration of servers and management access they are also responsible in suggesting upgrades.

Teamwork - they believe in the concept of teamwork in which each person contributes with different skills and Express his or her individual interests and opinions to the unity and efficiency of the group in order to achieve common goals.

Customer Satisfaction - At Concentrix, they deliver knowledge-based services that have one measure of success.




















Reference: http://concentrix.com/about.html


You can visit my blog for some evidences in the said assignment:

http://last-exile09.blogspot.com/

Just like before Sir Gamboa is still strict in time, and we are entertained by our classmates who came from TAGUM and We hope that they would enjoy their stay here in USEP Obrero.
He asked as about our subject and our classmates were very active in answering his questions.

He discussed the four keys of management and introduced it one by one. These are PLANNING,DIRECTING,ORGANIZING and CONTROLLING. We also discussed about the information systems. He said that people should not be control because people have feelings and this may cause trouble.



After all of that discussion we are assigned to update our blog and answer this quetsions. I hope that we all survive this challenging subject. That's all, thank you!!

Training for vocational and technical courses.


People are trained in many areas so that they can compete globally. 7.74 took vocational and technical courses, double the number in the previous 14 years in 2007 alone, 1.7 million graduated.Job oppotunities for 20,000 out of school youths.This helps the out of school youth to participate in the progress of the country, and increasing the employment rate of our country.[b]Education and health insurances for more Filipinos.Education and health insurances for more Filipinos. she said that she firmly believe that education and health are key factors in creating a better nation. This would help in the progress of our country.

Personal Management

Personal management is about mapping a plan for your life that will involve setting short-range and long-range goals and investigating different ways to reach those goals. Education, training, and experience all help make your goals become a reality. To achieve your goals, you will choose the best path and make a commitment to it, while remaining flexible enough to deal with changes and new opportunities.

Resources

Scouting LiteratureAmerican Business, American Labor, Family Life, Salesmanship, and Scholarship merit badge pamphlets; also see merit badge pamphlets on particular careers or vocations.BooksBodnar, Janet. Kiplinger's Money-Smart Kids. Kiplinger Books, 1999. Covey, Sean. The 7 Habits of Highly Effective Teens. Simon & Schuster, 1998. Gardner, David, Tom Gardner, and Selena Maranjian. The Motley Fool Investment Guide for Teens. Fireside, 2002. Morgenstern, Julie and Jessi Morgenstern-Colon. Organizing From the Inside Out for Teenagers. Owl Books, 2002. Morris, Kenneth M. and Virginia B. Morris. The Wall Street Journal Guide to Understanding Personal Finance, 3rd ed. Simon and Schuster, 2000. National Association of Investors Corporation (NAIC). Investing In Your Future. South-Western Educational Publishing, 2001. Pervola, Cindy, and Debby Hobgood. How to Get a Job If You're a Teenager, 2nd ed. Highsmith Press, 2000.

http://www.scouting.org/boyscouts/advancementandawards/meritbadges/mb-PERM.aspx

Human Resource Management

Human resource management (HRM) is the strategic and coherent approach to the management of an organization's most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business.[1] The terms "human resource management" and "human resources" (HR) have largely replaced the term "personnel management" as a description of the processes involved in managing people in organizations.[1] Human Resource management is evolving rapidly. Human resource management is both an academic theory and a business practice that addresses the theoretical and practical techniques of managing a workforce.

http://en.wikipedia.org/wiki/Human_resource_management